Privacy policy

Data controller

[company name and address to be added in the settings]. Contact: our support team.

What we collect and why

• Order details (name, phone, email, address, chosen DHL point, order contents): to confirm by phone, deliver and handle your order (performance of a contract).
• Contact form messages (name, email, phone, message): to reply to you (our legitimate interest).
• Accounting records: to meet legal obligations.

Who receives your data

DHL eCommerce (Poland), to deliver the parcel; our hosting provider; Telegram, which we use to notify our staff of new orders and messages. We do not sell your data.

How long we keep it

For as long as needed to handle the order and any claims, and as long as accounting law requires.

Your rights

You can request access to your data, correction, erasure, restriction, portability, and object to processing. You can also complain to the President of the Personal Data Protection Office (UODO).

Cookies

We use cookies needed for the cart and order process, and one that remembers your language.